State Farm® Insurance Agent Tom McQueeney
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elizabeth Coles
November 11, 2025
"Kim was extremely helpful !"
Cheri Tamsberg
November 7, 2025
"Kristen Thorsby is a very professional asset to the State Farm team. She goes above and beyond to meet the needs of the customer"
"Thank you so much for your kind words, Cheri! We're thrilled to hear that Kristen Thorsby provided you with outstanding service. We truly appreciate your feedback and will be sure to share your compliments with her. Tom"
Tonya Medders
November 6, 2025
"Megan was very helpful and so kind helping me find the right insurance! Great people, friendly and helpful!"
"Thank you for your wonderful feedback! We're glad Megan was able to assist you with kindness and help you find the right insurance. We appreciate your kind words about our team! Sincerely, Tom McQueeney"
Gray Robertson
November 6, 2025
"Having insurance coverage by Tom McQueeny State Farm has always been a distinct pleasure. You know your issue will be resolved in an efficient timely manner that assures peace of mind. Wonderful staff."
"Thank you, Gray, for your wonderful feedback! We're delighted to hear that Tom McQueeny and our team have consistently provided you with efficient and timely service, giving you peace of mind. We truly appreciate your trust and kind words!"
Amy Agnew
November 5, 2025
"Sue was very helpful and courteous ding me good coverage for my insurance needs."
"Thank you so much for your kind words, Amy! We're thrilled to hear that Sue provided you with helpful and courteous service to find the right insurance coverage for your needs. We appreciate your support!"
Daniel San!
November 4, 2025
"I upgraded my car insurance yesterday and Kim C. Leger helped me tremendously! She listened to everything and gave me advice. She and everyone that works there are so helpful! I moved about a hundred miles away and was going to switch agents that's close to me but decided to stay with Tom McQueeney even if I have to do business over the phone because they are the best I've ever had and I'm 62. Tom McQueeney State Farm and all the associations the work there are very professional, helpful, courteous and knowledgeable. Thank you. Daniel Broom. ❤️🙏"
"Thank you so much, Daniel, for your thoughtful and heartfelt review! We're truly honored that you chose to stay with Tom McQueeny State Farm office despite the distance. Kim and the entire team sincerely appreciate your kind words and remain committed to providing the best service possible, whether in person or over the phone. It means a lot to us to be considered the best you've ever had. We look forward to continuing to serve you for many years to come! ❤️🙏 "
threelittlewishes09
November 4, 2025
"I have loved working with Tom Mcqueeny's office. Kim was wonderful and went above and beyond to help me as I live out of state, and have a property in South Carolina. The whole process was so easy, and Kim is so nice, pleasant, and helpful-if I lived in SC she is someone I'd love to have as a friend as well as a State Farm representative! Definitely use this office!"
"Thank you so much for your kind words! We're thrilled to hear that Kim and the team at Tom McQueeny State Farm office made the process easy and enjoyable for you, especially from out of state. We absolutely love working with Kim—she’s not only a dedicated employee but also a true friend to all of us. Kim will be delighted to know her efforts made such a positive impact. We truly appreciate your recommendation and look forward to assisting you with any future needs!"
Matt Dreyer
November 3, 2025
"Kristen Thornsby was very very helpful and made everything easy for me while getting setup! Very very enjoyable to talk to and was super nice. Even had a question via email and she responded super quick. Thanks Kristen for your help!"
"Thank you so much for your kind words! We're thrilled to hear that Kristen provided such excellent support and made your setup process easy and enjoyable. We’ll be sure to pass along your appreciation to her. If you ever need anything else, don’t hesitate to reach out!"
Douglas Smits
October 29, 2025
"Been with them for years. Great customer service. Kim went over and beyond helping me today. Thank you so much!"
"Thank you so much for your kind words, Doug! We're thrilled to hear that Kim and the team have consistently provided you with excellent service over the years. We truly appreciate your loyalty and look forward to continuing to assist you with your insurance needs. We are here for you and ready to help!"
Gregory Schoonover
September 3, 2025
"I have been insured with Tom McQueeney office for many years. Kristen Thorsby is an absolute great addition to their team. She is knowledgeable, helpful, and beyond friendly. She found and issued our most recent policy with such simplicity and efficiency. I definitely appreciate her care and excellence. Thanks, Kristen"
"Hi Greg, Thank you so much for your kind words and continued trust in Tom McQueeney’s office! We truly appreciate your business and are grateful to have you as part of our community. Kristen is indeed a valued member of our team, and we're delighted to hear she made the process simple and efficient for you. We look forward to continuing to serve you for many years to come! Best wishes, Tom"
Boyd Smith
July 15, 2025
"Tom McQueeney State farm has great customer service and a very helpful staff. However, they did just give me quite a scare when I got a call saying they were dropping me because of a ticket I received 2 years ago which they very well knew about because I took a driving course to help with the points on my license. As a 22 year old with prior tickets and an accident from when I was 15 it is hard to find an insurance company that will cover me. With that being said state farm has always been my crutch even though it was pricier than what other insurance companies were quoting me. Thankfully I was able to get covered by Progressive with a rate $100 cheaper than what I was paying with state farm. It really just felt like a kick in the butt and was scary at first because I wasn’t sure if I would be able to get insurance again. I am just a little baffled because I have been paying for 2 cars with them and about a month ago they contacted me and told me I could only have insurance on my truck and said I could try again getting insurance in 2027 on my other vehicle. And now they drop me completely. It was all very sudden and stressful because I will not be able to support myself if I cannot drive. Like I said earlier though they have a great staff but dropping me because something that happened so long ago and it’s just now a problem isn’t right or how you treat a customer who has been using y’all since I started driving."
"Dear Boyd, Thank you for sharing your experience and for being a valued member of the State Farm family for so many years. We truly appreciate the trust you and your family have placed in us. We’re sorry for the stress and uncertainty caused by the recent underwriting decisions regarding your coverage. We understand how important reliable insurance is, especially as you work to support yourself. Please know that these decisions are made based on underwriting guidelines designed to balance risk fairly for all our customers. Sometimes past incidents, even those from some time ago, can impact eligibility or coverage options. We regret that this situation felt sudden and unfair, and we want you to know that your long-standing relationship with us means a great deal. While we’re glad you were able to find coverage that works for you, we would be happy to welcome you back should your circumstances or rates with your new insurance company change in the future. Thank you again for your honest feedback and for allowing us to serve you over the years. We wish you the very best moving forward. Sincerely, Tom McQueeney"
Dr Christophe
July 11, 2025
"I've been with this group of SF for over a decade and the service, rates, and especially the reliability has been outstanding. Where other insurers make errors, provide little turnaround time, or create accounts where one wasn't required, Tom's franchise is a cut above. In acquiring insurance for my latest home purchase, Kristen's efforts went beyond what was required. She's an asset to the company."
"Thank you so much for your thoughtful and generous review! We're thrilled to hear that our service, rates, and reliability have consistently met your expectations over the years. It's especially wonderful to know that Kristen went above and beyond to assist you with your latest home insurance—she truly is a valued member of our team. We appreciate your continued trust and look forward to supporting you for many more years to come!"
Brooks Swanger
June 19, 2025
"I signed up for auto / home insurance with Sue H. and she has been amazing to work with! I had 2 vehicles insured with my home and was able to get a great rate over my previous insurance company. State Farm for the win!"
"Thank you so much for your wonderful feedback! We're thrilled to hear that Sue H. was able to assist you in finding a great rate for your auto and home insurance. It's always our goal to provide exceptional service and value to our clients, and we're glad that you had such a positive experience with us. If you need any further assistance or have questions in the future, please don't hesitate to reach out. Welcome to the State Farm family! Best, Tom"
Shannon Tamblyn
May 20, 2025
"Tom McQueeney and staff are hands down the best in town. Knowledgeable, supportive, and super friendly."
"Dear Shannon, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Tom McQueeney and our team. Our goal is to provide knowledgeable and supportive service, and it's wonderful to know that we hit the mark. We appreciate your support and look forward to serving you in the future! Best regards, Tommy"
Jason Sims
April 23, 2025
"Easy to work with, great customer service!"
"Thank you so much for your kind words, Jason! We're thrilled to hear that you find our team easy to work with and that you had a positive experience with our customer service. Your satisfaction is our top priority, and we appreciate your support. If you need anything else or have further feedback, feel free to reach out!"
Macy Beckman
April 23, 2025
"As a 22 year old getting their own insurance for the first time I have had a great experience with Tom McQueeney's office. Kristen was a fantastic help to me, she called me the day after I entered my info online and I had a policy within 10 minutes, she explained everything to me in terms I understood and really made it super painless. ALSO I came home this afternoon to a HANDWRITTEN CARD thanking me for my patronage from the entire office! Are you joking!? 10/10 they truly do feel like good neighbors."
"Macy, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Tom McQueeney State Farm agency and that Kristen was able to assist you so effectively. It’s great to know that she made the process easy and understandable for you, especially as you navigated getting insurance for the first time. We believe in the personal touch, so we’re glad you appreciated the handwritten card from our team. Your kind words mean a lot to us, and we’re here to help you whenever you need! Welcome to the family!"
Sarah-Jane Lyles
April 14, 2025
"Megan always goes way beyond normal customer care. She is absolutely trustworthy, knowledgeable and a delight!!"
"Hi, Sarah, Thank you so much for your wonderful feedback! We're thrilled to hear that Megan has consistently exceeded your expectations with her exceptional customer care. Her dedication, trustworthiness, and expertise truly make a difference, and we’re lucky to have her on our team. We appreciate your kind words and look forward to continuing to provide you with excellent service! Thank you, Tom"
Rose Waiters
April 11, 2025
"Sue is one of the BEST!!! She's very knowledgeable and helpful!"
"Thank you for letting us know, Rose! We are so happy to have the opportunity to care for your insurance needs!"
Jack Farrell
April 11, 2025
"Would like to thank Kristen helping me with the daunting task of insuring my musical instruments. It's been something i've avoided for decades and she has made the process very easy."
"Hi, Jack, Thank you for your wonderful review! We're so glad to hear that Kristen made the process of insuring your musical instruments easy for you. It’s great to know we could help with something you’ve been putting off for so long. If you need anything else, don’t hesitate to reach out!"
Andrew Chandler
April 11, 2025
"Chelsea was very helpful getting an issue resolved. We really appreciated her help!"
"Thanks for the awesome feedback! We're so glad Chelsea could help you out."
John Frazier
April 11, 2025
"I switched my boating insurance to Tom’s office and couldn’t be more pleased. Sue Hocutt is an absolute joy to work with! Professional, courteous and always willing to listen!"
"We’re thrilled to hear that you had a positive experience switching your boating insurance with us. Sue is indeed a valuable member of our team, and we’re glad to hear that her professionalism and attentiveness made your experience enjoyable. If you need any further assistance or have any questions, please don’t hesitate to reach out. We appreciate your trust in us!"
Amy knull
April 10, 2025
"Sue is OUTSTANDING!! She responds to her messages so quickly and provides exceptional customer service by keeping us informed and helping us to make the wisest decisions on behalf of our family. She is the most knowledgeable agent I have EVER worked with …and the most kind too!"
"Thank you for taking the time to share your experience, Amy! We’re so glad to hear that Sue provided you with outstanding service and support. Her commitment to keeping clients informed and helping them make the best decisions is truly invaluable. We appreciate your kind words and wish you all the best with your upcoming nuptials! If you ever need assistance again, don’t hesitate to reach out."
Brandon Cordina
April 10, 2025
"Sue is amazing! Always goes above and beyond to help my family and I. Been using her for as long as I can remember. Thanks so much Sue."
"Thank you for your kind words! We’re so glad to hear that Sue has consistently gone above and beyond for you and your family. Her dedication and support mean a lot to us, and we appreciate your loyalty over the years. If you ever need anything else, don’t hesitate to reach out. Thanks again for sharing your experience! Tom"
Joseph
April 10, 2025
"Tommy and all of his team members, Loretta, Sue, Aimar and Meghan to name a few, are always helpful and patient when assisting me with my coverage. I highly recommend this knowledgeable and friendly crew of professionals."
"Thank you so much for your kind words, Joseph! We're thrilled to hear that Tommy, Loretta, Sue, Aimar, Megan, and the rest of the team were able to assist you effectively. Providing helpful and patient service is our top priority, and it’s wonderful to know that it made a positive impact on your experience. We appreciate your recommendation and look forward to continuing to support you with all your coverage needs!"
Brandon Anderson
April 10, 2025
"I couldn’t be more happy to be working with Kristen Thorsby with my policies I have two trucks, one car, a boat, life, and renters insurance with them and she got it $350 lower a month than what I was paying with my other insurance company!"
"Thank you so much for your fantastic review! We're thrilled to hear that Kristen was able to help you save on your insurance while managing your policies for your trucks, car, boat, life, and renters insurance. Saving you $350 a month is an incredible achievement! We appreciate your trust in us and are here to ensure you continue to receive the best service and coverage. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your savings!"