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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dr Christophe

August 12, 2026

5  out of  5
rating by Dr Christophe
"I just want to provide an update on my experience with Kristen at SF. I deal with her often as I have the bulk of my assets insured with Tom's group. Working with local bankers and related insurers is not my strong suit, and Kristen offers the perfect foil. She is positive in her approach, patient with my concerns, and is truly an asset to this company and would be to any any other that would do themselves a disservice by not hiring her.

I've been with this group of SF for over a decade and the service, rates, and especially the reliability has been outstanding. Where other insurers make errors, provide little turnaround time, or create accounts where one wasn't required, Tom's franchise is a cut above. In acquiring insurance for my latest home purchase, Kristen's efforts went beyond what was required. She's an asset to the company."
We responded:
"Thank you so much for your thoughtful and generous review! We're thrilled to hear that our service, rates, and reliability have consistently met your expectations over the years. It's especially wonderful to know that Kristen went above and beyond to assist you with your latest home insurance—she truly is a valued member of our team. We appreciate your continued trust and look forward to supporting you for many more years to come!"
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Scott Hansen

August 12, 2026

5  out of  5
rating by Scott Hansen
"Megan is an absolute legend for helping us map out the best policies for our families insurance needs. We actually had lower quotes from other insurance carriers but went with State Farm because of Megan’s white glove service. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for the amazing review! We’re thrilled to hear that Megan provided the white-glove service you and your family deserve. Choosing the right coverage is about more than just price—it’s about having someone you trust in your corner. We truly appreciate you choosing State Farm and trusting our team with your insurance needs! ❤️⭐️"
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Antonio

August 7, 2026

5  out of  5
rating by Antonio
"Kristen Thorsby at the agency was super helpful. She assisted me in obtaining a COI in no time. Thank you for your help and your speed in getting things accomplished."
We responded:
"Thank you, Antonio! We appreciate your kind words. We are glad Kristen was able to assist you quickly with your COI and make the process easy. Thank you for trusting our agency! "
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Guillermo Mejía Rivera

August 5, 2026

5  out of  5
rating by Guillermo Mejía Rivera
"Sue and Tom McQuinney’s team at State Farm have been fantastic. I’ve had my auto insurance with them since 2019, and they always make everything easy and clear. Highly recommended"
We responded:
"Hi Guillermo— thank you so much for your kind review! We’re grateful to have you as a customer since 2019, and we’re glad Sue and our team at State Farm have made things easy and clear for you. We really appreciate the recommendation. — Tom "
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Teent B

June 29, 2026

5  out of  5
rating by Teent B
"Kim was extremely helpful with all my questions regarding our recent trading of vehicle's insurance coverage.
Whenever I have a question about our insurance coverage she's always been very kind and efficient.
We've been with Tom McQueeney's agency for many, many years. They've always been very pleasant and knowledgeable."
We responded:
"Hi Teent! Thank you so much for the great review and for sharing your experience. We’re thrilled to hear Kim was extremely helpful with your questions about your vehicle insurance coverage and that she continues to be kind and efficient. We truly appreciate your trust in our team here at Tom McQueeney’s State Farm—your support means a lot! ⭐️"
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bryan young

June 25, 2026

5  out of  5
rating by bryan young
"Kim is great to work with and fast with correspondence which is hard to find these days!!!"
We responded:
"Hi Bryan — thank you for the fantastic 5-star review! We’re so glad to hear Kim was great to work with and quick to respond. We truly appreciate your business and the kind words. "
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Steve Donovan

April 17, 2026

5  out of  5
rating by Steve Donovan
"I've been a client for several decades and have always been satisfied with their help. Kim Leger was very helpful today in helping me with my renters insurance. Thanks very much, Kim. Great job! 😊"
We responded:
"Hi Steve, thank you so much for your wonderful review and for being a loyal client for so many years! We're thrilled to hear that Kim Leger provided excellent assistance with your renters insurance. We’ll be sure to pass along your kind words to Kim. Thanks again for your continued trust and support! "
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Laurie S

April 8, 2026

5  out of  5
rating by Laurie S
"Kristen helped me get a client who moved from Northern Va to SC! I love that she was a very attentive team member!! So easy to work with and cares about her clients!! Very prompt and helpful to the client . Look her up if you move to beautiful Mt Pleasant SC!! She will take care of you!!"
We responded:
"Thank you so much for your fantastic review, Laurie! We're delighted to hear that Kristen provided such attentive and caring support for your client’s move to Mt. Pleasant, SC. She truly values her clients and works hard to make every experience smooth and positive. We appreciate your recommendation and kind words—Kristen will be thrilled to hear your praise!"
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Amanda Pye

March 13, 2026

5  out of  5
rating by Amanda Pye
"The whole office is wonderful. Professional, friendly staff who go above and beyond! Best State Farm firm I’ve ever been too."
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Anthony

February 20, 2026

5  out of  5
rating by Anthony
"State Farm is Awesome!"
We responded:
"Anthony, Thank you so much for the five stars! Your family is truly our family here at Tom McQueeney State Farm, and we’re grateful for the trust and loyalty you’ve shown us. We look forward to continuing to serve you for many years to come!"
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Malissa Chandler

February 20, 2026

5  out of  5
rating by Malissa Chandler
"Aimar is awesome extremely helpful and loving!!! We’ve been with state farm since 2008 and I couldn’t ask for better people to work with❤️❤️❤️❤️ thank you Amari for being the person you are!!!! Love her!!!!"
We responded:
"Thank you so much for your kind words and continued trust since 2008 Malissa! We’re thrilled to hear that Aimar has made such a positive impact with her helpfulness and care. We truly appreciate your loyalty and look forward to serving you for many more years to come."
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Mike Allen

December 9, 2025

5  out of  5
rating by Mike Allen
"⭐⭐⭐⭐⭐
Aimar at Tom McQueeney State Farm Insurance is outstanding!
I had an excellent experience working with Aimar. She was extremely knowledgeable and took the time to educate me on the entire process of purchasing homeowners insurance—something that has become more complex in the past year than in the last 50. Her enthusiasm is contagious, and it’s clear she truly loves what she does. I left feeling confident, informed, and well taken care of. Highly recommend Aimar and the team at Tom McQueeney State Farm!"
We responded:
"Thank you so much for your wonderful feedback, Mike! We're thrilled to hear that Aimar provided you with such an outstanding experience. Her dedication to educating clients and making the insurance process clear and manageable truly sets her apart. We appreciate your recommendation and are glad you felt confident and well cared for. If you ever need anything else, the entire team at Tom McQueeney State Farm is here to help!"
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Brooke “Johannes” Wirsing

November 19, 2025

5  out of  5
rating by Brooke “Johannes” Wirsing
"Great team!! We have loved working with them, and they are super nice and really make things easy!"
We responded:
"Hi Brooke,

Thank you so much for your kind words! We're thrilled to hear that you enjoyed working with our team and found the experience easy and pleasant. It was a pleasure assisting you, and we look forward to working with you again in the future!

Best regards, Tom"
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Elizabeth Coles

November 11, 2025

5  out of  5
rating by Elizabeth Coles
"Kim was extremely helpful !"
We responded:
"Elizabeth, Thank you for your kind words! We're delighted to hear that Kim was extremely helpful. If you need any further assistance, feel free to reach out! ~ Tom"
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Cheri Tamsberg

November 7, 2025

5  out of  5
rating by Cheri Tamsberg
"Kristen Thorsby is a very professional asset to the State Farm team. She goes above and beyond to meet the needs of the customer"
We responded:
"Thank you so much for your kind words, Cheri! We're thrilled to hear that Kristen Thorsby provided you with outstanding service. We truly appreciate your feedback and will be sure to share your compliments with her.
Tom"
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Tonya Medders

November 6, 2025

5  out of  5
rating by Tonya Medders
"Megan was very helpful and so kind helping me find the right insurance! Great people, friendly and helpful!"
We responded:
"Thank you for your wonderful feedback! We're glad Megan was able to assist you with kindness and help you find the right insurance. We appreciate your kind words about our team!
Sincerely, Tom McQueeney"
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Gray Robertson

November 6, 2025

5  out of  5
rating by Gray Robertson
"Having insurance coverage by Tom McQueeny State Farm has always been a distinct pleasure. You know your issue will be resolved in an efficient timely manner that assures peace of mind. Wonderful staff."
We responded:
"Thank you, Gray, for your wonderful feedback! We're delighted to hear that Tom McQueeny and our team have consistently provided you with efficient and timely service, giving you peace of mind. We truly appreciate your trust and kind words!"
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Amy Agnew

November 5, 2025

4  out of  5
rating by Amy Agnew
"Sue was very helpful and courteous ding me good coverage for my insurance needs."
We responded:
"Thank you so much for your kind words, Amy! We're thrilled to hear that Sue provided you with helpful and courteous service to find the right insurance coverage for your needs. We appreciate your support!"
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Daniel San!

November 4, 2025

5  out of  5
rating by Daniel San!
"I upgraded my car insurance yesterday and Kim C. Leger helped me tremendously!
She listened to everything and gave me advice.
She and everyone that works there are so helpful!
I moved about a hundred miles away and was going to switch agents that's close to me but decided to stay with Tom McQueeney even if I have to do business over the phone because they are the best I've ever had and I'm 62.
Tom McQueeney State Farm and all the associations the work there are very professional, helpful, courteous and knowledgeable.
Thank you.
Daniel Broom. ❤️🙏"
We responded:
"Thank you so much, Daniel, for your thoughtful and heartfelt review! We're truly honored that you chose to stay with Tom McQueeny State Farm office despite the distance. Kim and the entire team sincerely appreciate your kind words and remain committed to providing the best service possible, whether in person or over the phone. It means a lot to us to be considered the best you've ever had. We look forward to continuing to serve you for many years to come! ❤️🙏

"
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threelittlewishes09

November 4, 2025

5  out of  5
rating by threelittlewishes09
"I have loved working with Tom Mcqueeny's office. Kim was wonderful and went above and beyond to help me as I live out of state, and have a property in South Carolina. The whole process was so easy, and Kim is so nice, pleasant, and helpful-if I lived in SC she is someone I'd love to have as a friend as well as a State Farm representative! Definitely use this office!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kim and the team at Tom McQueeny State Farm office made the process easy and enjoyable for you, especially from out of state. We absolutely love working with Kim—she’s not only a dedicated employee but also a true friend to all of us. Kim will be delighted to know her efforts made such a positive impact. We truly appreciate your recommendation and look forward to assisting you with any future needs!"
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Matt Dreyer

November 3, 2025

5  out of  5
rating by Matt Dreyer
"Kristen Thornsby was very very helpful and made everything easy for me while getting setup! Very very enjoyable to talk to and was super nice. Even had a question via email and she responded super quick. Thanks Kristen for your help!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kristen provided such excellent support and made your setup process easy and enjoyable. We’ll be sure to pass along your appreciation to her. If you ever need anything else, don’t hesitate to reach out!"
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Douglas Smits

October 29, 2025

5  out of  5
rating by Douglas Smits
"Been with them for years. Great customer service. Kim went over and beyond helping me today. Thank you so much!"
We responded:
"Thank you so much for your kind words, Doug! We're thrilled to hear that Kim and the team have consistently provided you with excellent service over the years. We truly appreciate your loyalty and look forward to continuing to assist you with your insurance needs. We are here for you and ready to help!"
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Gregory Schoonover

September 3, 2025

5  out of  5
rating by Gregory Schoonover
"I have been insured with Tom McQueeney office for many years. Kristen Thorsby is an absolute great addition to their team. She is knowledgeable, helpful, and beyond friendly. She found and issued our most recent policy with such simplicity and efficiency. I definitely appreciate her care and excellence. Thanks, Kristen"
We responded:
"Hi Greg,
Thank you so much for your kind words and continued trust in Tom McQueeney’s office! We truly appreciate your business and are grateful to have you as part of our community. Kristen is indeed a valued member of our team, and we're delighted to hear she made the process simple and efficient for you. We look forward to continuing to serve you for many years to come!
Best wishes, Tom"
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Boyd Smith

July 15, 2025

3  out of  5
rating by Boyd Smith
"Tom McQueeney State farm has great customer service and a very helpful staff. However, they did just give me quite a scare when I got a call saying they were dropping me because of a ticket I received 2 years ago which they very well knew about because I took a driving course to help with the points on my license. As a 22 year old with prior tickets and an accident from when I was 15 it is hard to find an insurance company that will cover me. With that being said state farm has always been my crutch even though it was pricier than what other insurance companies were quoting me. Thankfully I was able to get covered by Progressive with a rate $100 cheaper than what I was paying with state farm. It really just felt like a kick in the butt and was scary at first because I wasn’t sure if I would be able to get insurance again. I am just a little baffled because I have been paying for 2 cars with them and about a month ago they contacted me and told me I could only have insurance on my truck and said I could try again getting insurance in 2027 on my other vehicle. And now they drop me completely. It was all very sudden and stressful because I will not be able to support myself if I cannot drive. Like I said earlier though they have a great staff but dropping me because something that happened so long ago and it’s just now a problem isn’t right or how you treat a customer who has been using y’all since I started driving."
We responded:
"Dear Boyd,

Thank you for sharing your experience and for being a valued member of the State Farm family for so many years. We truly appreciate the trust you and your family have placed in us.

We’re sorry for the stress and uncertainty caused by the recent underwriting decisions regarding your coverage. We understand how important reliable insurance is, especially as you work to support yourself. Please know that these decisions are made based on underwriting guidelines designed to balance risk fairly for all our customers. Sometimes past incidents, even those from some time ago, can impact eligibility or coverage options.

We regret that this situation felt sudden and unfair, and we want you to know that your long-standing relationship with us means a great deal. While we’re glad you were able to find coverage that works for you, we would be happy to welcome you back should your circumstances or rates with your new insurance company change in the future.

Thank you again for your honest feedback and for allowing us to serve you over the years. We wish you the very best moving forward.

Sincerely,
Tom McQueeney"
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Brooks Swanger

June 19, 2025

5  out of  5
rating by Brooks Swanger
"I signed up for auto / home insurance with Sue H. and she has been amazing to work with! I had 2 vehicles insured with my home and was able to get a great rate over my previous insurance company. State Farm for the win!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Sue H. was able to assist you in finding a great rate for your auto and home insurance. It's always our goal to provide exceptional service and value to our clients, and we're glad that you had such a positive experience with us. If you need any further assistance or have questions in the future, please don't hesitate to reach out. Welcome to the State Farm family!

Best,
Tom"